Privacy Policy

1. Who We Are

UK 2 Africa Exports Ltd is a registered UK vehicle export and logistics company. We operate the UK2Africa client portal to serve our clients' vehicle export, goods shipping, and customs clearance needs.

Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
UK Reg No: 16419628
Email: info@uk2africaexports.com
WhatsApp: +44 7578 535287

2. What Data We Collect

• Full name and email address
• Company name and contact phone number
• Shipment details (cargo description, invoice values, origin/destination)
• Documents you upload (V5C logbooks, purchase invoices, permits, packing lists)
• Payment records and bank transfer references
• Portal usage data (login activity, page views)

3. Why We Collect It

• To process and manage your vehicle export or goods shipping orders
• To prepare customs declarations, duty quotations, and shipping documents
• To communicate shipment status updates and milestone notifications
• To comply with HMRC, DVLA, and destination country customs regulations
• To improve our services and your client experience

4. Data Sharing

We do not sell your data. We may share your information only with:

• UK HMRC and DVLA — required for UK export processing
• Destination country customs authorities (ZIMRA, KRA, NRA, etc.)
• Freight forwarders, shipping lines, and port agents directly involved in your shipment
• Our technology service providers (under strict data protection agreements)

5. Data Security

We use industry-standard encryption and access controls to protect your data. Access to your shipment information is restricted to authorised UK2Africa staff and yourself. Your documents and financial records are never shared with other clients.

6. Data Retention

We retain your shipment and financial records for a minimum of 6 years in accordance with UK HMRC requirements. You may request deletion of non-regulatory data at any time.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to access, rectify, or erase your personal data, restrict or object to processing, and request data portability. To exercise these rights, contact us at info@uk2africaexports.com.

8. Contact

For any privacy concerns, contact us at info@uk2africaexports.com or WhatsApp +44 7578 535287.